Resolved -
This incident has been resolved.
Jan 15, 18:38 GMT+08:00
Monitoring -
We will continue to monitor the issue and will post updates as soon as our Cashier operations are restored.
Jan 15, 18:34 GMT+08:00
Update -
We are continuing to work on a fix for this issue. The server is online now but we are checking the configuration to get it back up on the website.
Jan 15, 18:27 GMT+08:00
Update -
We are continuing to work on a fix for this issue.
Jan 15, 17:04 GMT+08:00
Update -
We are working hard on fixing the issue at the moment. Your funds are safe, but deposits and withdrawals are unavailable for the time being.
Jan 15, 16:23 GMT+08:00
Update -
We are continuing to work on a fix for this issue.
Jan 15, 15:45 GMT+08:00
Identified -
We have identified the issue and are rolling out the fix.
Jan 15, 15:26 GMT+08:00
Update -
We are continuing to investigate this issue.
Jan 15, 14:25 GMT+08:00
Investigating -
We're currently investigating a technical issue with our Cashier. Your funds are safe, but deposits and withdrawals are unavailable for the time being.
Jan 15, 13:55 GMT+08:00